Frank Schlegel – Director Sales and Marketing

Why does customer service matter?

“The long-term relationships we work for are really effective at building a strong business. This all depends on how well you service the customer with fulfillment.”

Where are you from originally?

“Connecticut born and bred.”

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Frank Schlegel – Director Sales and Marketing

“I wanted to be a pilot but my eyes weren’t so capable.”

Give us a notable achievement

“I am a registered professional engineer in chemical engineering. I had a 32-year career at Uniroyal before joining Bob and Nancy here at Harkness. I have also run two marathons in a little over three hours.”

What do you do when you’re not working at Harkness?

“Running. golf and travel. I love to tour around the northeast, Vermont, New Hampshire and the Boston area. My son loves Florida and Disney World.”